Webcast Help

Windows Media Player

You will need Windows Media Player 6.4 or above for the video to play. If your computer does not have this installed please download it for free from http://www.windowsmedia.com/download.

Browser

You will need Internet Explorer 5 or above to view the web pages for this event. If you need to install it, you can download it free from http://www.microsoft.com/ie/.

Firefox link To get the full functionality and best online media experience using Firefox you will need to install a plugin for your browser. Plugins are small bits of software which add specific features to programs. Please follow instructions below for your firefox version - IF YOU DO NOT KNOW YOUR FIREFOX VERSION YOU CAN GET THIS INFORMATION BY CLICKING "Help" IN THE TOP OF THE BROSWER WINDOW AND SELECTING "About Mozilla Firefox".

FIREFOX 2 AND PREVIOUS VERSIONS - Please go to this page and use the 'click here' link next to the box that corresponds with your Firefox version: http://www.iol.ie/~locka/mozilla/plugin.htm#download - FIREFOX 2 USERS PLEASE USE THE FIREFOX 1.5 LINK AT THE TOP OF THE TABLE. You may need to restart Firefox once you have installed the plugin.

FIREFOX 3 - You will need to download and install this plugin: http://port25.technet.com/videos/downloads/wmpfirefoxplugin.exe then restart firefox and browse back to the webcast page.

If you have any trouble in getting this to work or feel you do not have the technical ability please do not hesitate to call Media On Demand on 08454560431 and we will be happy to guide you through the process.

Hardware

You will obviously also need a sound card and speakers. Most PC's have this capability. If you are unsure, please ask your system administrator.

Display

You will need a screen size of at least 1024x768. If you have not, you can reset this by right-clicking on your desktop and selecting properties. This will open "Display Properties". Go to the "Settings" tab and move the slider in the bottom right along to the right to 1024 x 768.

Firewalls

If you are on a corporate LAN, you will most likely be behind a firewall (a device which forbids certain traffic from entering the network). Usually this is not a problem as our software can send the audio the same way that web pages are delivered however some companies prefer to block this from happening. In short, you need to configure Windows Media Player to allow access over HTTP. If you are experiencing problems related to this, please contact your system administrator. Feel free to pass on our details to them so we can help troubleshoot the problems.

Projecting onto a large screen

If you would like to project the video screen, right click on video window and click zoom for full screen size.